Holt Renfrew to bring luxury shopping ‘Apartments’ to its stores

 


The Apartment at Holt Renfrew, Yorkdale. Photo: Janson Goldstein architects.The Apartment at Holt Renfrew, Yorkdale. Photo: Janson Goldstein architects.

The Apartment at Holt Renfrew, Yorkdale. Photo: Janson Goldstein architects.

Holt Renfrew to bring luxury shopping ‘Apartments’ to its stores

In an effort to become even more exclusive, Holt Renfrew will create luxury shopping ‘apartments’ in its Canadian stores. Referred to simply as The Apartment, the spaces will be accessible only to a handful of Holt’s top customers, pending management approval. According to Holt Renfrew president Mark Derbyshire, the concept will provide “unparalleled luxury” that will eventually roll-out in all markets that Holt Renfrew serves. 


Holt Renfrew's first 'Apartment' opened in January on the second floor of its expanded and renovated Yorkdale Shopping Centre location. Photo: Janson Goldstein architects.Holt Renfrew's first 'Apartment' opened in January on the second floor of its expanded and renovated Yorkdale Shopping Centre location. Photo: Janson Goldstein architects.

Holt Renfrew’s first ‘Apartment’ opened in January on the second floor of its expanded and renovated Yorkdale Shopping Centre location. Photo: Janson Goldstein architects.

Holt Renfrew’s first ‘apartment’ opened in January at the renovated and expanded Yorkdale Shopping Centre Holt Renfrew. The 1,000 square foot space, designed by New York City-based architectural firm Janson Goldstein, features a living room, spacious dressing room with a larger private dressing area, kitchen, and an en suite bathroom. For each client’s booking, fresh flowers and food of the client’s choice are provided. The space can be used for a variety of purposes including wardrobing, personal styling, trunk shows, and small parties. 

Mr. Derbyshire recently told Women’s Wear Daily: “Everything is completely tailored to meet the needs and tastes of our customer. It’s an escape where you can take a friend or 10 friends. But we are very discreet as to who has access to this apartment”. Mr. Derbyshire went on to say that the apartment concept will be rolled out in other Holt Renfrew stores. “At this point, we see Apartments in all of our markets. That’s our intent. Some may be bigger, some smaller. Our Bloor Street Apartment might be 1,500 square feet”. 

According to the Globe & Mail, The Apartment will be available on a complimentary basis to Holt Renfrew’s “high-value client” – that is, the store’s big spenders and longstanding customers. New York City-based retail consultant Robert Burke told the Globe & Mail: “Department stores have realized for quite some time that a small percentage of customers can make up 65 to 70% of the luxury business. The department stores have become very focused on marketing and appealing to that high-net-worth spender.”

Holt Renfrew’s Apartments address Canada’s luxury consumers at a time of unparalleled competition. Saks Fifth Avenue will open as many as seven Canadian stores within the next several years, and Nordstrom will open several stores here, as well. Harry Rosen will expand and/or renovate many of its stores within the next couple of years, while smaller independent luxury retailers are also looking to up their game. Vancouver’s luxury retailer Boboli, for example, has temporarily relocated its popular South Granville store to give it a complete overhaul. Furthermore, a considerable number of luxury brands are looking to open mono-brand stores, all targeting Canada’s wealthy consumer.

CANADIAN RETAIL NEWS: Wednesday, July 9, 2014 (Updated Continuously)

GO BACK

Subscribe to our daily retail news updates for Canadians

* indicates required




 

Article Author

Craig Patterson
Craig Patterson
Now located in Toronto, Craig is a retail analyst and consultant at the Retail Council of Canada. He's also the Director of Applied Research at the University of Alberta School of Retailing in Edmonton. He has studied the Canadian retail landscape for the past 25 years and he holds Bachelor of Commerce and Bachelor of Laws Degrees. He is also President & CEO of Vancouver-based Retail Insider Media Ltd.

More From The Author

Exterior of Aesop store on Toronto's Queen Street West. Image: Aesop

Aesop Expanding Canadian Store Operations with Multiple Storefronts Over 12 Months

The brand could open as many as five Canadian boutiques this year amid an ongoing expansion that includes new markets.
Renovated Holt Renfrew facade on Bloor Street. Photo: Doublespace Photography

Holt Renfrew Unveils Overhauled Mink Mile Flagship Facade and Main Floor...

The luxury department store’s ‘mothership’ has seen the launch of several impressive new concession boutiques as the flagship sees an incredible transformation.

RECENT RETAIL INSIDER VIDEOS

3 COMMENTS

  1. Apartments aside, Holt Renfrew needs to work on its website and roll out online shopping already. Hudson’s Bay has already beat them to it. In this day and age, how can they still be so behind?!

LEAVE A REPLY

Please enter your comment!
Please enter your name here

RECENT ARTICLES

BRIEF: Golden Goose Opens 1st Store, David Rocco Opening Yorkville Wine Bar

Other News: Victoria's Secret closing more Canadian stores, Birks launches luxury brand Tudor watches, survey looks at female entrepreneurs.

Aesop Expanding Canadian Store Operations with Multiple Storefronts Over 12 Months

The brand could open as many as five Canadian boutiques this year amid an ongoing expansion that includes new markets.

Canadian Retail 2020 Winners and Losers: Ed Strapagiel Analysis

Strapagiel provides his yearly analysis of Canadian retail sales data from StatsCan.

Subscribe

* indicates required
Get Connected

MOST-READ ARTICLES

International Retailers Continue to Enter Canadian Market Despite Pandemic [List/Analysis]

Retail Insider analysis of the international retailers that have entered Canada over the past 12 months as the industry looks to an uncertain future.

Canadian Footwear Brand Maguire Opens First Toronto Store

The Montreal company anticipates lower rents and as a result, plans to selectively open more locations while also significantly growing e-commerce.

Big Changes Coming for Canadian Grocery in 2021 and Beyond: Expert

Expansion of omnichannel development and greater use of predictive analytics and machine learning to help shape the grocery experience of tomorrow.
- Advertisement -
- Advertisement -
- Advertisement -