Gym Memberships and Attendance Plummet in Canada Amid COVID-19: Survey

Date:

Share post:

Besides hospitality, the fitness sector has been one of the hardest hit industries during the COVID-19 pandemic as many people continue to be reluctant to visit their gyms and studios.

RUNREPEAT’S SURVEY SHOWED 60% OF CANADIANS HAVE CANCELLED GYM MEMBERSHIP

RunRepeat, a website that reviews running shoes, recently conducted a survey of 5,055 gym members, between August 1 and August 13, on their thoughts about returning to their gyms and what they plan to do.

Overall the survey found:

  • Only 30.98 percent of gym members have returned to their gym since lockdowns;

  • 60 percent have cancelled or are considering cancelling their memberships(19.59 percent cancelled, 40.11 percent considering);
  • Consumer confidence in gyms has decreased since March, with: 22.35 percent fewer members returning to their gyms than had expected to by now and 22.49 percent more respondents having already canceled or considering cancelling their memberships than expected to in March.

The survey found that in Canada 69.23 percent of gym members have not returned since opening while 30.77 percent have. In the U.S, 70.72 percent have returned and 29.28 percent have not. The world average was 69.01 percent returned and 30.98 percent not returned.

The survey produced some interesting numbers of how COVID is impacting gym memberships.

Canada had the highest percentage of members who are currently considering cancelling their gym memberships at 39.23 percent. The world average was 38.55 percent and for the U.S. it was 39 percent.

The percentage of people who have already cancelled their gym memberships was 21.15 percent in Canada, 20.51 percent world average, and 20.56 percent in the U.S.

The percentage of people keeping their gym memberships was 39.62 percent in Canada, 40.93 percent for the world average, and 40.44 percent for the U.S.

EXPERT SAYS LESS THAN 1/3 OF GYM MEMBERS HAVE RETURNED POST-COVID

Nick Rizzo, Fitness Research Director at RunRepeat, said that in Canada less than one third of gym members have returned to their gyms since they were given the go-ahead to reopen during the pandemic.

“That’s almost an indicator of consumer confidence. How confident they feel that they can go to the gym, get the value they want out of it and be okay with it. There has to be a value exchange,” said Rizzo. “They have to feel safe enough, comfortable enough, to go back. That’s an indicator.

“The other aspect of it is the financial one. What are they doing about their gym memberships and how do they feel about it? In Canada, 60.38 percent had already cancelled or were considering cancelling . . . There’s a massive looming potential for a mass exodus if things don’t start improving. We’re seeing the trend of people cancelling has been increasing 10 per cent since our last survey over four months ago. And if (COVID) cases continue to rise and we hit those winter months and the New Year when memberships are supposed to increase and that doesn’t happen and we start losing more memberships it’s going to be very difficult for a lot of gyms.”

People have gotten more accustomed to working out at home or outside since the pandemic began in mid March. The behaviour is becoming more entrenched in people’s habits and that is having and will continue to have a big impact on the fitness industry.

“This is the conversation I’m having with so many people right now — gym members and fitness professionals. This is the first time in who knows how long what is typically referred to as the primary form of exercise - fitness, the gym - was no longer an option during the lockdown. People were forced to go and try other potential solutions to fill that need,” said Rizzo.

“Now that many can go back, they’re choosing other options. And the longer that this goes on, the more likely people are going to develop habits that suit their lifestyle better or they get more out of or are more consistent with.

“We ran another study before and saw that people are actually exercising more during the lockdowns than before when things were open. Specifically the people who were exercising the most are the ones that used to go and exercise the least.”

3 COMMENTS

  1. The only reason I stopped going to the gym is because they want us to wear a mask. I don’t go into any place to shop or any business that requires me to mask up.

  2. The sampling size of Nick Rizzo’s market survey is far too small to have any true accuracy. His background is in reviewing running shoes and he should stick to this niche area instead of trying to create sound bites or doom scrolling articles in industry sectors that he has no background in.

Comments are closed.

RELATED ARTICLES

Subscribe to the Newsletter

Subscribe

* indicates required

RECENT articles

Calgary’s Forum Thermal to open 18,000-square-foot urban spa in late 2026

With six signature pools, three saunas and two steam rooms, Forum will offer a series of interconnected experiences. 

OpenRoad Auto announces 16-acre Surrey automall development

The Surrey Auto Loop, located at 13340 76 Avenue, is being developed in partnership with Conwest Developments and will include seven lots and approximately 166,000 square feet of commercial space.

Many small businesses at risk due to trade war: CFIB

One in five (18%) small exporters and 11% of importers affected by the Canada-U.S. trade war say they would stop being financially viable if the trade war lasts three months or more.

IKEA showcases miniature homes in three cities as part of new in-store experience

Miniature homes have been installed in public locations in Melbourne, Chengdu and Beijing as part of the launch of IKEA open house, an in-store program running from late August through September.

Grocery Prices Face New Pressure as Ottawa Imposes Counter-Tariffs

Sylvain Charlebois examines how Canada’s new counter-tariffs could affect grocery prices, food inflation and affordability as Ottawa extends fuel-tax relief.

Daily Synopsis: September 3, 2026

Lululemon reports numbers, Gather Packaging pivots after US tariffs, Couche-Tard shifting convenience store mix, D Spot Expansion, and other news.

Lululemon Canada Sales Fall 11% as Outlook Weakens

Lululemon's Canadian revenue fell 11% in Q2 as traffic and product challenges intensified, with the retailer warning of deeper declines ahead.

Retail Insider’s Canadian Retail Monitor — August 2026 Edition: Demand Strengthens as Volumes Rise

Retail Insider’s first edition of the Canadian Retail Monitor finds demand strengthened, with sales volumes rising faster than headline sales. Health, apparel and general merchandise led growth, while grocery weakened and e-commerce rebounded sharply.

Gather Packaging Pivots to Canada After 50% U.S. Tariff

Toronto-based Gather Packaging is targeting Canadian retailers after a 50% U.S. tariff disrupted a market representing more than 75% of its plant volume.

Canadian puzzle brand Villager Puzzles builds business around women artists and retail growth

Villager Puzzles collaborates with Canadian women artists, who receive uncapped royalties from every puzzle sold. Some artists have earned between $10,000 and $28,000 over the past year.

BRP raises full-year earnings guidance as second-quarter revenue climbs 18.5 per cent

The Quebec-based powersports company reported revenue of $2.24 billion for the three months ended July 31, up from $1.89 billion a year earlier.

D Spot Dessert Café expands into U.S. with Dallas launch, eyes Houston, Chicago, Nashville and Atlanta

Founded in Canada in 2014, D Spot has grown to more than 55 locations nationwide and recently launched its first American location, marking a significant milestone for the brand.

Restaurants Canada welcomes extension of Federal Fuel Excise Tax suspension

Gas costs have risen by an average of 46% since December 2025, contributing to higher food and transportation costs and supplier fuel surcharges, reported by 86% of restaurants.

Couche-Tard Reshapes Convenience Store Mix as Consumer Habits Change

Couche-Tard is shifting store assortments as food, energy drinks and functional products grow while traditional convenience categories soften.

Daily Synopsis: September 2, 2026

Canadian Tire launches loyalty program with Tim Hortons, Lululemon expands resale program to Canada, City of Edmonton launches shop local campaign, 100+ year Lunenburg women's store closing, Ontario teachers reportedly gouged with Staples pricing, and other news.

Margins, Losses, Surplus: What Food Waste Really Costs Small Businesses

FoodHero is helping independent Canadian retailers turn surplus food into revenue, reduce waste and reach new customers as it expands its platform.

Kit and Ace Relocates at CF Sherway Gardens as Expansion Continues

Kit and Ace has relocated at CF Sherway Gardens, moving into a 2,370-square-foot store that CEO David Lui says is performing better.

Gap Sales Surge as Old Navy Reshapes Canadian Store Network

Gap continues its strong sales momentum as Old Navy works to improve performance while reshaping its Canadian store network through closures and new locations.

Why Brand Activations Are Becoming an Important Part of Retail Marketing

Brand activations are becoming a bigger part of retail marketing as brands use physical experiences, creator content and memorable environments to connect with consumers.

Canadian Tire, Tim Hortons launch linked loyalty program

The program is aimed at connecting the two loyalty ecosystems and giving customers additional rewards for purchases at participating Tim Hortons restaurants.